background image

MimioCapture 2

Documentation and support.

Product Resources

Download MimioStudio Software

Product FAQs

MimioCapture 2

Documentation and support.

Product Resources

Download MimioStudio Software

Product FAQs

Product FAQs

The MimioTeach system is used with a projector, which allows you to display your computer screen on the whiteboard. You can directly interact with lessons and presentations using the MimioTeach stylus. The MimioCapture system is an accessory to the MimioTeach device, which allows you to capture dry erase notes or drawings directly from the whiteboard using the MimioCapture pens. A projector cannot be used with the MimioCapture system.

If the MimioCapture pens and eraser are showing amber LEDS, there is a loss of range when writing/erasing, and there are missing lines in the software, it means that they need to be charged. To charge the pens and eraser, place them in the MimioCapture tray. If the pens and eraser show a green LED when in the MimioCapture tray but do not seem to be charging, contact [email protected] for additional troubleshooting.

  • When using Mimio interactively with a projector, select the pen tool and appropriate color from the Mimio Tools to record handwritten notes.
  • You should not be using the Capture Kit pens with dry-erase markers when using Mimio interactively. Set the ink stylus pens aside and only use the Mimio Mouse interactive pen when using Mimio interactively with a projector. It is an incorrect setup to use ink pens with a projected image.

You can use one tray with each MimioTeach system.

The MimioTeach system detects one pen signal at a time, so the first MimioCapture pen to touch the board is the one that is considered active.

It is possible that the colors have been changed in the settings within MimioStudio Notebook. Check the stylus color settings by going to Tools > Settings > Ink Capture > Pens (on a PC), or Notebook > Preferences > Ink Capture > Pens (on a Mac).

If one of the pens or the eraser for the MimioCapture system does not seem to be functioning correctly, try replacing the battery. If replacing the battery does not resolve the issue, try using one of the other MimioCapture pens, or borrow an eraser from another classroom to see if you get the same result. If you determine that the pen or eraser is defective, contact [email protected] for additional troubleshooting.

  1. In Windows, open Mimio Notebook > Tools > Settings.
  2. In Mac, open Notebook from the Apple header > Preferences > Settings.
  3. Select Ink Capture on the left side of the MimioStudio Settings dialog.
  4. Select the Pens of your choice and adjust how it will appear on the Mimio Notebook page, according to color and thickness.
  5. Select OK.

The MimioCapture system is all about speed and convenience. It’s the perfect accessory to the MimioTeach system if you use colored markers in the classroom. Its four ergonomic pens are designed to hold Expo® dry-erase markers and fit comfortably in any size hand. The pens and eraser recharge quickly in a lightweight storage tray that adheres to any magnetic whiteboard. The instant you touch a pen to the whiteboard, MimioTeach tracks whatever you write, draw, or erase in red, blue, green, or black. You can use the MimioTeach stylus in conjunction with dry erase markers because the system switches dynamically back and forth between them.

Saving your whiteboard notes helps you build a library of valuable content, and everything is easily integrated with existing lesson plans from the Mimio Gallery. That’s a time-saver for you because it eliminates the need to rewrite the same notes over and over for each class. And by saving your daily work, you can distribute the files to students later. It’s a great way to help absent students catch up.

The new MimioCapture pens have a double seal in the cover cap. When placing the cap over the marker, you may only hear one click—the single click means that the cap is not completely tight. There is a possibility that without placing the cap on tightly (which will result in two clicks) may cause the Expo marker to dry out while not in use. To make sure the cover cap is completely pressed in, use two hands and press inwards in both directions to ensure the cap is closed tightly. In addition, when the markers are not in use daily, it is recommended to remove the markers from the MimioCapture pen casing and use the original marker cap to prevent the markers from drying out.

  • The eraser will not work if using Mimio with a projector in Interactive mode.
  • Try replacing the AAA battery in the eraser (if using with Xi).
  • Verify that the eraser buzzes when the felt pad is depressed in the center. If there is no buzzing, contact Technical Support for a warranty replacement RMA.

When placed in the MimioCapture tray, the pens and eraser will show a green light. If they don’t, it’s possible that the alignment is off between the MimioTeach device, the Interconnect cable, and the MimioCapture tray. If the Interconnect cable is misaligned, there can be a loss of communication between the MimioTeach device and the MimioCapture tray. Ensure that the connection between the Interconnect cable and the MimioTeach device is straight and tight. Also ensure that the connection between the Interconnect cable and the MimioCapture tray is solid and flush. When the connection is correct, the MimioTeach device will be directly in line with the Interconnect cable, and the MimioCapture tray will be perpendicular to the vertical line of the Interconnect cable. If all of these connections are solid, but the pens and eraser are still not charging, it is possible that the MimioCapture tray or Interconnect cable has failed. Try replacing each of these components with working versions from another classroom to determine where the problem lies. Contact [email protected] for additional troubleshooting.

  1. In Windows, open Mimio Notebook > Tools > Settings.
  2. In Mac, open Notebook from the Apple header > Preferences > Settings.
  3. Select Ink Capture on the left side of the MimioStudio Settings dialog.
  4. Select the Pen of your choice and adjust how it will appear on the Mimio Notebook page, according to color and thickness.
  5. Press the Ok button.

NOTE: Changing the pen thickness will make the virtual ink thicker or thinner within Mimio Notebook.

USB-C (official name “USB Type-C”) is a new version of the USB standard. Many manufacturers are moving to USB-C, with Apple being the most prominent and moving the fastest. The main benefit of USB-C is that it is reversible—there is no top-versus-bottom. An abundance of technical detail is available on Wikipedia. All Boxlight and Mimio USB cables have the USB Type-A connection at the computer end. Connecting a computer’s USB-C port to the existing cable’s USB-A will require an adapter. Many others can be found online or at most local computer stores.

The MimioCapture pens have a double seal in the cover cap. When you place the cap on the marker, you will hear two clicks. If you hear only one click, the cap is not completely tight, and the pen may continue to buzz when placed in the tray. If one docked pen is on, it will cause any other pens being used with the system to fail. To be sure that the cap is completely closed, use both hands to press on it. If you believe that the cap is on correctly but the issue persists, or if the pens are behaving strangely while writing, contact [email protected] for additional troubleshooting.

Watch and Learn

Watch our MimioCapture video to better understand the product and setup.

Watch More

background image

Need Further Assistance?

Contact our customer care team.


To learn more about our Professional Development offerings available for Mimio, click here.

Back to top